Privacy Policy

This Privacy Policy explains how Chat Legal (“Chat Legal”, “we”, “us”, or “our”) collects, uses, stores, shares and protects your personal data through the website chatlegal.mx and any related online services (the “Site”).
This Policy is issued in compliance with Mexico’s Federal Law on Protection of Personal Data Held by Private Parties and its Regulations (the “Mexican Data Protection Law”).

By using the Site, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

The data controller responsible for the processing of your personal data is:

Chat Legal
[Insert full legal name]
[Insert full address in Mexico]
Email: chatlegal@bcfiscal.mx

2. Personal Data We Collect

2.1. Information you provide directly

We may collect personal data that you voluntarily provide, such as:

• Name and last name

• Email address

• Telephone number

• City or country of residence

• Organization or company

• Billing and tax information

• Payment information (processed via secure third-party providers)

• Content of communications (messages, forms, chat interactions)

Providing this data is voluntary, but failure to do so may limit certain functionalities (e.g., contact forms, newsletters, registrations).

2.2. Automatically collected information (“Device Information”)

When you visit the Site, we automatically gather technical data from your device, including:

• IP address

• Browser type and version

• Operating system

• Time zone, language and region

• Pages visited, timestamps and browsing behavior

• Referring websites or search terms

• Interaction with forms, buttons and elements

• Cookies and similar technologies installed on your device

This information is collected to enhance performance, security, analytics and user experience. It is not used to individually identify users unless required for legal or security purposes.

3. Purpose of Processing

We process personal data for the following primary purposes:

1. To provide, operate and maintain the Site.

2. To respond to inquiries, messages and support requests.

3. To manage registrations, subscriptions, billing and payments.

4. To improve the Site’s performance, usability and content.

5. To ensure system security, detect anomalies and prevent fraud.

6. To comply with legal, fiscal, regulatory or contractual obligations.

We also process your data for secondary purposes (optional):

1. Sending newsletters, legal updates, marketing communications or promotional materials.

2. Conducting statistical and analytical studies to optimize services.

You may opt out of secondary purposes at any time by emailing chatlegal@bcfiscal.mx.

4. Use of Cookies and Similar Technologies

The Site uses cookies, web beacons, pixels and other tracking technologies to collect information about your browsing activities. These technologies help us:

• Recognize your device and maintain session preferences

• Save language, region or display settings

• Analyze traffic and user behavior on the Site

• Improve website content, speed and usability

• Deliver personalized content or advertising (if applicable)

Cookies used may include:

4.1. Essential Cookies

Required for core functionality, such as:

• Page navigation

• Security and authentication

• Form submission
  These cannot be disabled in our systems.

4.2. Performance and Analytics Cookies

Used to understand how users interact with the Site to improve functionality (e.g., Google Analytics).
Data collected is aggregated and not used for individual identification.

4.3. Functionality Cookies

Enable enhanced features such as remembering user preferences or auto-fill options.

4.4. Advertising or Targeting Cookies (if used)

Used to deliver ads relevant to your interests and measure advertising performance.

4.5. Cookie Management

You may configure your browser to block or delete cookies. Common browser paths include:

• Chrome: Settings → Privacy and Security → Cookies

• Firefox: Preferences → Privacy & Security → Cookies and Site Data

• Safari: Preferences → Privacy → Cookies

• Edge: Settings → Site permissions → Cookies

Disabling cookies may affect the Site’s performance or limit certain functionalities.

5. Sharing and Disclosure of Personal Data

We do not sell your personal data.

We may share your information solely under these circumstances:

1. Service providers assisting with hosting, analytics, email services, payment processing, and security—always under confidentiality agreements.

2. Legal compliance, such as responding to subpoenas, court orders or government requests.

3. Protection of rights or security, when necessary to detect, prevent or investigate fraud or abuse.

4. Corporate transactions, such as mergers or acquisitions, where the receiving entity will assume data protection obligations.

6. International Transfers

Some service providers may operate servers outside Mexico. When personal data is transferred abroad, we apply measures to ensure equivalent levels of protection as required by Mexican law, including contractual safeguards.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable legal, fiscal or contractual obligations.
Once data is no longer needed, it is securely deleted or anonymized.

8. Security Measures

We implement administrative, technical and physical safeguards to protect your personal data against:

• Unauthorized access

• Loss or theft

• Misuse

• Alteration

• Destruction

These measures include restricted access controls, secure servers, encryption (when applicable), and periodic security reviews.

Despite this, no system can guarantee absolute security.

9. Your Rights (ARCO Rights – Mexico)

Under Mexican law, you have the following rights:

• Access: Know what data we hold about you.

• Rectification: Request corrections to inaccurate or incomplete data.

• Cancellation: Request deletion of your data when appropriate.

• Opposition: Object to its processing for specific purposes (e.g., marketing).

• Revoke consent previously granted.

• Limit the use or disclosure of your personal data.

How to Exercise Your Rights

Email chatlegal@bcfiscal.mx with the subject “ARCO Request”, including:

1. Your full name and contact information.

2. The right you wish to exercise (access, rectification, cancellation, opposition).

3. A description of the data involved.

4. A copy of your official identification or documents proving representation.

We will respond within legally established timeframes.

10. Minors

The Site is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors. If you believe a minor has provided data, contact us immediately to remove it.

11. Links to Third-Party Websites

The Site may contain external links. We are not responsible for third-party privacy practices.
We encourage you to read their privacy policies before providing personal data.

12. Changes to this Privacy Policy

We may update this Policy from time to time. When changes are made, the updated version will be published on this page with a revised “Last updated” date.

Continued use of the Site constitutes acceptance of the updated Policy.

13. Contact Information

For questions or to exercise your rights, contact us at:

Email: chatlegal@bcfiscal.mx